General Services Administration
GSA Network Services Ordering and Billing Systems Contacts

PURPOSE
CONTACT
EMAIL
PHONE NUMBER
Local Service Problems
(including trouble reporting, service restoration, and outage)
24-Hour Network Services (NWS) Program Help Desk
FAS.PhoneHelp@gsa.gov
1-866-504-6353 (toll-free)
IT Services Support
(including Transition Inventory for Networx, WITS and TOPS; Connections; Wireless FSSI; Satellite; FedRelay;
and more)
National Customer Service Center (NCSC)
ITCSC@gsa.gov
1-855-482-4348 (toll-free)
Long Distance Billing or
Service Support

(including IPAC, LOA or Disputes)
Office of Network Services Programs
fasnetworkservice@gsa.gov
OR
Technology Service Managers
1-877-387-2001(toll-free)
OR
Technology Service Managers
Local Service Billing
(including IPAC, LOA or Disputes)
Atlanta Financial Services Center
Billing Contacts by Region
Billing Contacts by Region
Regional Service Support
GSA Regional Services
System Contacts
System Contacts
Website Support for

TOPS Order
TOPS e*Bill
E-MORRIS
FASBilling Systems Help Desk
Tops.help@usda.gov
1-877-944-8677 (toll-free)